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Survey: Consumers Prefer Telehealth Over In-office Visits for Routine Care - And Want Virtualists to Have Access to Their Medical Records




"When given a choice between an in-office or a telehealth visit for several types of issues, respondents chose telehealth as their top choice almost half the time. For minor but urgent issues, 41% of respondents chose telehealth, compared to 19% for first-available, and 6% for whatever time worked best in their schedules. Furthermore, for routine management of chronic conditions, 46% of survey participants said telehealth was the preferred option, and almost 43% ranked telehealth as their top choice for mental health services or therapy." 


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